Returns & Exchanges

At IFL Watches, we want you to be completely satisfied with your purchase. If your custom watch or accessory doesn't meet your expectations, we offer a 30-day return policy for items in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original luxury packaging, ensuring all protective films and certificates are included.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our master watchmakers verify the item's condition, your refund or exchange will be processed within 5-7 business days.